Velki Pro Privacy Policy — Your data is our responsibility

Velki ProThe privacy policy of applies to all users of our platform. When you Velki Pro-'s website, create an account, or use any of our services, this Privacy Policy applies to you.

We believe every user should have full control over their own data. That's why Velki ProThe privacy policy of is written in clear, straightforward language so that any user in Bangladesh can easily understand it.

• This Policy Velki Pro's website, mobile app, and all digital services.
• This policy does not apply to third-party websites or services.
• Users will be notified if this policy is updated.
• Continued use of the platform constitutes acceptance of this privacy policy.

Velki Pro Only the information necessary to provide our services is collected. We never gather unnecessary or excessive data. Below is a detailed breakdown of what information is collected and under what circumstances.

Automatic Data Collection: When you Velki Pro's website, certain information is collected automatically. This includes your browser type, page visit timestamps, and the referring page. This data is used solely to improve site performance and security.

Velki Pro Collected data is used only for specific, legitimate purposes. Every use case is clearly outlined below.

• Account Management: For registration, login verification, and account security.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Customer Support: Your information is used to resolve your issues quickly and efficiently.
• Security Assurance: To prevent fraud, money laundering, and account hacking.
• Legal Obligations: To comply with regulatory and legal requirements.
• Service Improvement: Analyzed to improve and enhance the user experience.
• Relevant Communications: To keep you informed about important updates, promotions, and offers.

Your Data Velki Prois stored on secure servers. These servers operate under industry-standard security protocols and undergo regular security audits.

• While your account is active: All data is securely stored.
• After Account Closure: Transaction data is retained for up to 5 years in accordance with legal obligations.
• KYC Documents: For a defined period as required by regulatory authorities.
• Log Files: Retained for a maximum of 12 months, then automatically deleted.

Once the retention period ends, your data is deleted completely and securely. Our data deletion process follows international security standards.

Velki Pro Your personal data is never sold. In limited circumstances, certain information may be shared with trusted partners — and in every case, a data protection agreement is in place.

• Payment Processors: Exclusively for processing transactions with bKash, Nagad, and Rocket.
• KYC Verification Services: With a licensed agency for identity verification.
• Law Enforcement: Where required by a court order or legal obligation.
• Audit Body: To regulatory authorities for maintaining our license.

Velki Pro's website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: To understand how the site is used — you may turn this off at any time.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to log in and complete transactions.

Velki ProAs an account holder, you have several important rights over your personal data. To exercise any of these rights, please get in touch with our support team.

To exercise any of your rights support@velkipro.app-. We will respond within 7 business days.

Velki Pro-'s data protection relies on internationally recognized security technology. Our security team monitors the platform 24/7 to guard against any threats.

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Data Backup: Regular backups are maintained to prevent data loss.
• Access Controls: Only authorized personnel have access to sensitive information.

Velki Pro A strict 18+ policy is enforced. Collecting data from or providing services to anyone under 18 is strictly prohibited under our policy.

• Age verification is mandatory at the time of registration.
• Age is re-verified during the KYC process.
• Any account found to belong to a minor will be closed immediately.
• Parents can report suspicious accounts.

For any privacy-related questions, requests, or complaints, please get in touch with us. Velki Pro-'s dedicated privacy team takes every concern seriously and works to resolve it as quickly as possible.

• Email: support@velkipro.app
• Response Time: Up to 7 business days
• Language: Support available in both Bengali and English
• Support: Instant support via 24/7 live chat